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How do I know which firmness to choose? Can you give me some suggestions?

We believe that when you choose any mattress from thebedboss, you will find the contouring effect of the specialty foam that is in each and every product to fit your sleeping preferences and exceed your expectations.

The very nature of our Visco-Elastic foam offers customized mattress "feel" that can only be experienced on foam beds of the highest quality.  For Instance, I find that my wife and I personally enjoy the medium-soft feel of the Visco Heir ET, where I insisted on extra firm innerspring beds in the past.  If we can get the same support coupled with pressure-relief from a softer bed that contours to each of us independently, why put that extra pressure on our joints?

Now, in choosing your model, it is useful to try and picture an imaginary scale of 1 being the softest bed and 10 being the firmest bed you have ever experienced.

One reason many companies neglect to offer this "firmness rating tool" is because judging the firmness of a mattress is relative to the overall shape and size of each person that lays on it.  Therefore, in offering this helpful tool, we must state that each mattress was placed in order of firmness from a combination of surveys and "opinions" as well as the ILD (relative stiffness of the foam used in construction). Thus we cannot offer a guarantee that this overall consensus matches your opinion.

We do, however, sincerely believe that 2 or 3 firmness levels can suite each person and many consider our middle firmness Heir ET to have a "one size fits all" benefit.

Also, shipping factory direct to your doorstep, we are able to offer your "better night sleep" for very close to the same cost many "comfort guarantee" programs would charge you to return a mattress.

Finally, we hope you agree that choosing a mattress from the bedboss.com is ultimately an easy and "painless" decision.

 

What if I don’t like the bed I pick out? Do you offer a comfort guarantee?

At thebedboss.com, our goal is to provide 30-70% savings compared to similar quality memory foam products.  We also aim to be as straightforward as possible in our pricing structure.   We offer a range of models to suit many comfort preferences. We find that, due to the contouring nature of memory foam, our mattresses offer a type of "one size fits all benefit" that cheap visco-elastic products with fast recovery times or standard innerspring mattresses can't.

In short, we cannot fill our niche and company goals by building in the cost of comfort guarantee into each and every mattress.  However, below is a list some industry facts that influenced The Bed Boss to choose this pricing model.

  1. The industry leader brand has an approximate $300-$400 charge associated with its 90 day comfort program. Unsatisfied customers retain any product. You can virtually buy a new bed from us for what it costs to return one of theirs.
  2. Most manufacturers that take a bed back will legally process the same bed and resell it as new merchandise.  Being a far more “green” product than most companies offer, we do not use the chemical spray that is necessary to treat this slightly used bed in order to sell it again. We never resell any used product, period.
  3. Our mattresses are packaged in compressed/rolled configuration that allows us to ship straight from our warehouse to your doorstep.  Once the mattresses are decompressed, the standard minimum dimensions necessary to ship Ground in the U.S no longer apply.  Therefore, many of our online competitors offer a long trial period with the fine print that a custom corrugated box and LTL return shipping rate applies.  These criteria are very difficult for the average person to achieve without consuming considerable time and money.

    Also, any stain on a mattress voids the claim process upon inspecting the returned mattress. Most of our competitors know this going in. I have yet to find a product under the $1000-$1500 range that is even in the same discussion about our quality; comparing only thickness range and amount of Visco offered without mentioning many other design benefits of our superior product.
  4. Finally, we offer a firmness scale to help our customers get in the ballpark when choosing between beds of a varying "stiff" or "cushion" feel.

Thank you for your interest in The Bed Boss. We hope to make you a highly satisfied customer soon!

Sincerely,

Ben Folkins

President